Equipment rental company, Hotcam, has added a repairs and servicing department led by Head of Engineering, Hugo Santos.
Santos specialises in grip and is expert on the likes of Sachtler, O’Connor and Ronford Baker. His experience extends to camera, lighting and systems equipment.
Hugo Santos says, “At Hotcam, we strive to diagnose and repair any issues immediately upon equipment reaching our department. I am constantly assessing kit for damage, maintenance needs and upgrades, so all of our rental inventory is in pristine condition, ready for rentals as needed. Our new industry-facing Repairs and Servicing Department extends this in-house expertise to the production, rental and sales communities.”
Co-Managing Director Henry Coulam says, “Hugo is an enormously experienced engineer and is vital to maintaining Hotcam’s stock of 14,000 line items. He brings a level of service that is way beyond what most equipment rental companies can offer their clients, which is why we’ve taken the steps to open it up to the industry.”
Santos also works as a senior member of the management team and works to train the young technicians. “I am committed to providing hands-on training for junior staff, covering proper equipment handling and maintenance, along with diagnostics and repairs. Hotcam and I are extremely value aligned, and through my own development within the industry, I am very aware of benefits that proper mentoring brings to our team. Not many companies have an eye on the next generation and understand the importance of taking such an approach.”
Peter Green, Co-Managing Director adds, “Hugo is super passionate and his expertise is unrivalled. The passion, focus, dedication and care are priceless, especially when it comes to his approach to training. We are very lucky to have Hugo as part of the HOTCAM team.”
https://www.televisual.com/news/hotcam-adds-repairs-and-servicing-department/
